The ASTM (American Society for Testing and Materials) is currently in the process of releasing a brand new standard for language service companies (LSCs). In Every Language is proud to participate in the meetings leading up to the publishing of this standard. Having been integrally involved in the movement for over a year, we at In Every Language have a unique opportunity to not only examine and improve our own processes to better serve our clients, but also the opportunity to aid ASTM in perfecting this metric against which LSCs such as ourselves will be evaluated.
Compliance with this new standard that we are in the process of developing will ensure that, when you pay for translation, you receive a service that has undergone intelligent, thoughtful quality assurance processes. It will also ensure that In Every Language and other companies like ours partake in a process of continuous improvement, whereby we are constantly seeking to correct and streamline our own internal processes so that we can provide you with ever more timely and accurate translation. Once this standard has been published, purchasers of translation and other language services will be served immensely: when you choose an LSC who has proven compliance with the standard, you will know exactly what to expect. Our clients will be able to rest assured that they are buying translation from a provider that has followed all the requirements with regards to terminology usage and storage, translator hiring, proofreading and editing of translated materials, client confidentiality, and other areas of concern.
The standard will not only ensure that companies provide their clients with the highest possible quality product, it will also aid translation buyers in their partnership with us. It will inform and guide those who wish to integrate translation and localization services as a profit driver. As part of our ongoing efforts to remain on the cutting-edge of our industry, In Every Language’s Hannah Berthelot is attending tomorrow’s ASTM working group meeting at the Park Plaza Hotel in Boston. Keep reading this blog for Hannah’s post-meeting report!